1. Purpose
This Code of Conduct and Ethics establishes the standards of professional behavior, integrity, and accountability expected from all employees, contractors, and representatives of Exact Security Services. It serves as a guide to ensure that we uphold the highest ethical standards in providing safety, security, and trust to our clients and the public.
2. Core Values
- Integrity – We act honestly, transparently, and fairly in all situations.
- Professionalism – We maintain discipline, competence, and dedication to duty.
- Respect – We treat clients, colleagues, and the public with dignity and courtesy.
- Confidentiality – We safeguard all sensitive information obtained during our duties.
- Accountability – We take responsibility for our actions and decisions.
3. Standards of Conduct
3.1 Compliance with Law & Policy
- Abide by all applicable laws, regulations, and company policies.
- Cooperate with law enforcement authorities when required by duty.
3.2 Professional Behavior
- Arrive on duty punctually, in proper uniform, and in fit condition to serve.
- Avoid misconduct, such as harassment, discrimination, or abusive behavior.
- Do not engage in bribery, corruption, or fraudulent activities.
3.3 Confidentiality & Data Protection
- Do not disclose client or company information without authorization.
- Respect the privacy of clients, employees, and third parties.
3.4 Conflict of Interest
- Avoid situations that compromise impartiality or create personal gain from company resources.
- Declare any potential conflict of interest to management immediately.
3.5 Use of Company Resources
- Use company property, equipment, and communication tools responsibly.
- Do not misuse security equipment, records, or identification.
3.6 Substance-Free Workplace
- Alcohol, drugs, or intoxicants are strictly prohibited while on duty.
- Report immediately if fitness for duty is impaired.
4. Duty of Care & Safety
- Always prioritize the safety and security of clients, colleagues, and the public.
- Follow standard operating procedures (SOPs) for patrol, monitoring, and emergency response.
- Report hazards, incidents, or suspicious activities promptly.
5. Reporting Misconduct
- Employees are encouraged to report unethical or unlawful behavior through the company’s grievance/whistleblowing channel.
- Reports will be treated confidentially and without retaliation.
6. Disciplinary Action
- Violations of this Code may result in disciplinary measures, including warnings, suspension, or termination of employment, depending on severity.
7. Commitment
By joining Exact Security Services, every employee affirms their commitment to uphold this Code of Conduct and Ethics, ensuring our company remains a trusted provider of security services.